Technical Services Advisor - Structural Waterproofing

Woodward Recruitment
West Midlands
To £40,000 Neg + Car + Pension
19 Mar 2017
22 Mar 2017
Contract Type
Full Time
An excellent opportunity exists with a highly successful, global manufacturer of chemicals, adhesives and other building products for the construction industry. This role is working primarily with their structural waterproofing products, so a good technical knowledge of such products is required for this position.

The main role will be to conduct all technical services activities including supporting sales staff, customer assistance, product application testing, sample production, preparation of materials for various training courses, product claim management and the development of technical specifications for projects in accordance with NBS requirements.

Responsibilities will be varied, including:-

- To ensure all NBS recommendations and investigations are completed on time.
- To work closely and in conjunction with the commercial, sales and marketing departments to reinforce the company's position in respect of product, market and industry trends through the provisions of technical assistance and support to the customer base.
- To maintain specialist application and product technical knowledge for primarily structural waterproofing products. To improve own product knowledge and other product groups as determined by the company. To maintain up-to-date knowledge of all products and include knowledge of International and British Standards relative to own specialist product range.
- To develop technical solutions to reported issues with the company's products from various inputs via Technical Helpline.

- To develop technical specifications/recommendations for the company's products in accordance with NBS guidelines. To be able to develop and maintain up-to-date standard clauses for all products within own core competence and be familiar with the standard phrases applicable in other product lines.

Essential requirements for this role include a minimum of 3 years relevant industry experience, including a sound technical knowledge of structural waterproofing products. Training will be given for other company product ranges.

Excellent communication skills are essential as you will not only support the sales teams, but go onsite to visit Architects etc to provide technical assistance and training. This will also be required at CPD's.

Experience of producing written technical reports is required, and ideally knowledge of application testing within a technical services environment. A working knowledge of basic construction principles including concrete repair, restoration and protection of structures is desirable.

This is a new role due to growth within the company, so an excellent time to join the business.

As well as other benefits, a company car is offered with this role.

As this role is available now, please apply immediately (notice periods are fine).