Customer Service Advisor

Workforce Solutions Group
19 Mar 2017
22 Mar 2017
Contract Type
Full Time
Job title: Customer Service Advisor

Location: Redditch

Salary: £15,171

Hours: Monday to Friday - 40 hour week

Our longstanding client requires a Customer Service Advisor to join their team on a temporary with the view to permanent basis. They are an established online retail company who specialise within the sale of sports and leisure equipment, both here in the UK and Europe. This is an excellent opportunity to join a friendly and forward thinking company.

Day to Day duties will include the following:

* Answering incoming calls approx. 70-80 per day

* Taking orders over the phone

* Entering orders onto in-house database

* Dealing with incoming emails from customers

* Taking payments over the telephone

* Use of external databases

* General administration

As a person you will need the following qualities and experience:

* Excellent customer service skills (Essential)

* Excellent telephone manner (Essential)

* PC literate (Essential)

* Car driver due to location (Essential)

* Available immediately (Essential)

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.