Application Packaging and Software Deployment Engineer

19 Mar 2017
22 Mar 2017
Contract Type
Full Time
Job title: Application Packaging and Software Deployment Engineer



Purpose of Role:
The role holder is responsible for the packaging of “Off the Shelf” and BT
developed applications into Windows Installer (MSI) or App-V format. These
application will be deployed to BT PC's using System Centre Configuration
He / she will be responsible for operationally managing and troubleshooting
application deployments in System Centre Configuration Manager.

Key Responsibilities:

Provide technical documentation on a range of technical issues as required.
Installation and configuration of customer specific business applications.
Management of hardware and source media required for application package
Problem management and troubleshooting.
Work with clients to capture and document software application configuration
Peer review application packages in line with business and packaging standards
for other team members.
Work with clients to facilitate UAT testing, ensuring sign off and all
outstanding issues are documented/reported.
Report verbally and via process documentation project progress / issues to
line management.
Produce procedural documentation of application packaging processes for the
benefit of knowledge sharing and improved efficiency.
Keep up-to-date with current and future technologies, products and strategies.
Management of application packaging library and workflow tracking system.

Business Impact:
Contribute up to date detailed technology know-how to projects. Would
generally act under supervision but may be required, Out Of Hours, to work in
isolation and take professional decisions to restore critical BT business
functionality. Provides accurate completion and delivery of supervised work.

Authority/Decision Making:
Completes own role independently or with minimal supervision/guidance. Uses
discretion in identifying and resolving complex problems and assignments.
Specific instruction is usually given and work is reviewed at frequent
milestones. Determines when problems should be escalated to a higher level.
Ability to determine the delegation to team members that report to the role.
May have some budget responsibility.


Proficient in the Wise or InstallShield packaging toolset Proficient in the
Microsoft App-V Sequencing toolset. Working Experience in Orca or Instedit
Working Experience of Automatic Configuration in Windows using Powershell and
WMI Working experience of application compatibility troubleshooting using
Microsoft Application Verifier and Compatibility administrator WinDbg Process
Monitor Dependency Walker Fiddler Internet Explorer F12 Development tools
Working experience of SCCM 2012 for application management and deployment. Use
of Virtual Machine technologies in a packaging environment. Interpersonal and
professional skills:
Ability to work effectively as part of a team
Mentor other members of team
Ability to manage multiple work activities to service level agreements



At BT, we're creating an inclusive working environment where people from all
backgrounds can succeed. Diversity makes sense for us, for our customers and
for our future.

We value different perspectives, skills and experiences. We're happy to
consider ways of working that will mean you can perform at your best. If you
want to talk about working part-time or as a job share in this role, please
apply and we'll do our best to get the balance right .


Salary: Competitive.. Date posted: 11/02/2017