Laptop Desktop Server Support

Spring Grp(Birmingham)
20 Mar 2017
28 Mar 2017
Contract Type
My client is recruiting for a Support Analyst on a part time basis for a 3 month contract based in the Staffordshire area.

The Support Analyst is responsible for ensuring the stable operation of computer hardware, software systems and network infrastructure, to include routers, switches, servers, VOIP telephony and any other technology required. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all systems.

Essential Job Functions

*Identifies, prioritizes and resolves reported problems including voice, data, account administration, email, desktop, laptop and server hardware/software, including application issues.
*Provides support and maintenance of network hardware and software, analyze problems, and monitor networks to ensure their availability to system users.
*Administers and maintains corporate critical systems
*Research, resolve, and respond to escalated issues/problems received via email, telephone, or, and provide support on systems.
*Documents, maintains, upgrades and or replaces hardware and software systems.
*Maintains, analyses, troubleshoots and repairs server systems, hardware and computer peripherals as needed. Documents, tracks, and monitors the problem to ensure timely resolution.

If this position is of interest to you please forward you latest CV for immediate consideration.

Spring Technology is acting as an Employment Business in relation to this vacancy.

Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds.