Claims Handler

Town Centre
£18,000 per annum
27 Jul 2017
19 Aug 2017
Contract Type
Full Time

The Carillion Advice Services Insurance Team is responsible for handling all matters relating to insurance claims on behalf of Carillion plc and its subsidiaries.

Carillion’s Canadian business has grown significantly over the last two years. Historically, claims involving the Canadian business were primarily handled in Canada, but following a recent review, it has been decided that the CAS claims team will take over responsibility for the Canadian claims so we a looking for a Claims Handler to join our CAS Team based in Telford.

Key responsibilities

As Claims Handler you will have the following responsibilities:

  • Obtaining a detailed working knowledge of the Canadian insurance market from a claims perspective

  • Gaining an understanding of contract conditions, with particular reference to the insurance and indemnity clauses

  • Gaining an understanding of policy wordings in connection with:
    • Motor vehicle liability in the various provinces in which Carillion operates

    • General (Public) liability

    • First Party property insurance

    • Professional Negligence (Professional Indemnity)

    • Builders Risk (Contractors All Risks)

    • Various other types of policy covers

Receiving first notification of losses from the business

Identifying the policy(ies) under which notified losses should be reported and informing the relevant insurer(s)

Recording details of all claims onto the CAS claims management IT system

Acting and the focal point for liaison between the insurers and the business

Obtaining additional information from the business, where required, in order to facilitate settlement of the claim

Assisting the business where required in securing its full and proper entitlement under its insurance programme

Progress chasing insurers to progress claims to settlement

Updating information such as reserves and payments on the CAS claims management IT system

Producing management information in a format and at intervals to be agreed with the business.

Other duties as required from time to time in order to carry out the role

The successful individual will be required to work in an in-house insurance claims handling environment and must have the following credentials:

• Legal degree and/or insurance-related claims handling experience

• Strong team working skills

• Excellent communication skills

• Has a flexible approach to working hours and has the ability to work offsite where required

• Excellent attention to detail

• Has a 'can-do’ attitude

• Proficient with Microsoft office

• Has a proactive attitude and good organisational skills

• Proficient in following rules and procedures

This role will require flexibility to work evenings.

This a fixed term contract for 12 months.