Customer Service Agent - Banking

Recruiter
Search Select LTD
Location
Birmingham
Salary
£16,000 per annum
Posted
28 Jul 2017
Closes
18 Aug 2017
Contract Type
Full Time

Job Title: Customer Service Agent

Location: Central Birmingham

Salary: £16,000 - £19,000

Interviews taking place on the 12th, 13th and 14th July

Our client is a growing, ethical bank based in central Birmingham. Due to growth plans they are looking to recruit a team of Customer Service Agents to join the lively contact centre, Customer Services team. This is a fantastic opportunity to join a reputable bank that delivers professional, first class customer services. The purpose of this role is to handle all inbound calls from our clients customers. You will aim to always exceed client expectations and provide outstanding customer services.

IMMEDIATE INTERVIEWS AND START DATES AVAILABLE - This role is offered on a 6 month fixed term contract with the view to go permanent.

Essential skills required:

Good Educational minimum of four GCSE’s grade 'C’ or above must include English and Maths.

Numeric

Strong interpersonal and communication skills

Good keyboard and PC skills

Organised and able to work to strict deadlines

Team working

Detail conscious

Have experience of working in a customer service environment, retail or office or call centre.

Desirable

Worked in a regulated environment

Woking hours: 08:00 - 16:00 / 09:00 - 17:00 / 11:00 - 19:00 Monday Friday + Saturdays 09:00 - 13:00 (1 in 3 saturdays)