Parts Advisor - Tamworth
Competitive salary dependant on experience.
About the Role
In this customer facing role you will plan and co-ordinate the dealership’s Parts sales to meet customer requirements and maximise sales volumes and margins. You will build a rapport with customers, communicating via telephone and face to face in order to gain a good understanding of the customer’s needs and be able to guide them towards the product that will best meet their needs and requirements.
You will order parts on behalf of the Service team and maintain the agreed stock and accessory levels along with completing all relevant administration such as customer records and invoicing.
To be successful in this role you will:
- Be of smart appearance, confident, professional and an enthusiastic individual with a passion for delivering great customer service and a desire to exceed customer expectations.
- Have the ability to build a long lasting relationship with our customers and have a good understanding of their needs in order to guide them towards the product they require.
- Have gained experience in stock ordering and stock intake in a similar customer facing role.
- You must hold a full UK Driving Licence.
What we offer
As well as a stable long lasting career, we offer a competitive salary package subject to experience consisting of a basic salary and bonus to reward your performance, this can be increased as you progress your career.
You will also receive 30 days of holiday (inclusive of bank holidays) along with various other benefits, including a staff car scheme, contributory workplace pension scheme and childcare vouchers.