CALL AGENTS -KENILWORTH - IMMEDIATE START - DRIVERS ONLY
Are you looking for a new exciting opportunity in Customer Service?
Our very successful client based in Kenilworth is currently searching for a high volume of Customer Service Advisors to join their team on a temporary to permanent basis. They offer fantastic benefits and are looking for a large volume of staff due to expansion and growth in the business.
• investigate and identify root causes for customers and resolve complaints
• dealing with general customer enquiries
• responding to customer cancellations
• liaising with departments to deal with correct solutions for customers
• providing a consistently good level of customer service within a timely manner and within SLA's
• receive and make customer service calls required and assist the Offshore call centre staff during busy period
• Excellent communication skills both written and verbal
• Urge to develop and grow within a business
• Ability to solve problems
• Handle complaints professionally
• Able to handle inbound calls
• Able to make outbound calls
• Good negotiation skills
• IT Literature
• Ability to work in a fast paced environment
• must be a driver, due to location
£7.20 - £7.50 (minimum wage age reflected) for first 8 weeks... Will then rise to £17,000 per annum
Completely flexible to suit YOU!
Full Time & Part Time & Weekends & Evenings..
• Free car parking on site
• Ongoing training and career development
• Free breakfasts!
• Childcare vouchers
• Discounted high street vouchers!
• Social events - i.e. Days out!
This is a FABULOUS opportunity - Please apply or contact Hollyfield Personnel if you believe you'd be interested in this role.
**Please note: Due to the high volume of applications we receive, if you haven't had a response within 1 week of making your application, please assume that on this occasion you've been unsuccessful **