Collections Advisor

Secure Trust Bank
£18,500 per annum
27 Jul 2017
19 Aug 2017
Contract Type
Full Time

At Secure Trust Bank, our customers are at the heart of everything we do which is why we are continually investing in our customer facing teams to ensure excellent customer outcomes at all times.

At times our customers need a little extra support to keep them on track with finance repayments and we are now looking to expand our Collections Team with the addition of multiple new Collections Advisers.

You will join a team of 15-20 collectors speaking to customers who are in arrears across the banks various finance products, through empathy you will pro-actively negotiate a repayment plan, ensuring excellent customer service at all times.

In return, you’ll receive excellent training, the opportunity to develop into specialist or management roles and fantastic benefits that include many generous recognition schemes and an exclusive suite of flexible benefits. Just some of the many reasons working with us is so rewarding.

Our opening hours are 8.00am - 7.00pm Monday to Friday and 9.00am -1.00pm on a Saturday and you will work a flexible shift pattern across these hours.

You will ideally have previous experience within a similar collections position with a passion and drive to succeed.