Account Manager

£16,000 per annum
27 Jul 2017
19 Aug 2017
Contract Type
Full Time

We have the pleasure of working for a highly sought after employer in the Worcester area and we are currently seeking a talented Account Manager to join the team!

They are keen to nurture enthusiastic, talented staff. As a growing businesses they have plenty of opportunities for staff to progress and be involved within multiple areas of the business. Any member of staff that shows desire to progress within the business will be given full training and assistance to further their career.

Role Summary

To provide a client support service to enable the company to build and maintain client relations with new and existing customers


The daily management of a client base including booking visits, customer service and dealing with queries.

  • Assist in the development of new leads, strategies and increasing customer satisfaction.

  • Administration duties such as checking / creation of complex documentation.

  • Analysis and reports of client base and core KPI’s.

  • General office administration duties including meet and greet, outbound and incoming calling, filing, spread sheets, data cleansing, emailing and printing documents.

  • Participate, prepare and run meetings, networking/training events.


  • Previously worked within a sales and customer service role

  • High level communication skills with the ability to adapt to different situations and clients

  • Excellent presentation and interpersonal skills

  • Ability to work to deadlines and targets

  • Excellent customer care skills

  • Excellent time management skills which are self-managed

  • PC Literate

  • Results driven

  • Customer focused


  • Competitive rates of pay

  • Flexible working (work from home, part time hours, unpaid leave option)

  • Ability to make flexible personal allowances including a holiday buy back scheme

  • Additional holiday for long service

  • Personal and family cash plan healthcare option

  • Company pension

  • Staff bonus scheme

  • Spot prize/thank you scheme

  • Training and development opportunities (minimum of 4 hours per month personal development)

  • Team building

  • Yearly company conference and Christmas Party plus other events throughout the year

  • Annual reviews to assess development and encourage job satisfaction