1st Line Team Leader Telford £25000

Nigel Frank International
£25,000 per annum
29 Jul 2017
25 Aug 2017
Contract Type
Full Time
1st Line Team Leader - Telford - £25000

I am currently looking for a 1st line team leader to a expanding managed service provider based out of Telford in Shropshire. My client are growing at a rapid rate and looking to continue to grow.

You will be responsible for managing the 1st line support team, looking after the analysts performance and daily activities. You will have excellent customer service skills as you will have to communicate with every level of our clients.

You will have strong knowledge in:

Windows Server
Windows 7/8/10
Active Directory
MS office
MS Exchange
Good networking knowledge
remote hardware trouble shooting.

In this role you will be the escalation point for the 1st line support and training the analysts, before passing on to the 2nd line. This role is ideal for someone who is looking to progress in their career.

Interested? Apply now with your CV to today!

Telford, Shropshire, Infrastructure, Support, 1st line, analyst, Windows, Server, Active Directory, Citrix, MS Office, MS Exchange, Hardware, Troubleshooting, team leader, management.