Senior Infrastructure Officer
Senior Infrastructure Officer- Walsall
3 months Initial contract
To support all ICT data centre infrastructure and workstation systems within the Council
To assist in the design and development of all ICT data centre and workstation systems to meet the needs of the business
Maintain and monitor the Council's ICT data centre infrastructure and workstation systems proactively ensuring this meets agreed service levels.
Proactively identify changes required to ICT data centre infrastructure and workstation systems and ensure that the activity is carried out.
Carry out installation, integration, testing and maintenance of ICT data centre infrastructure and workstation systems ensuring all quality, asset management and configuration management processes are followed.
Liaise with line management, Service Delivery teams and Service Desk to ensure all changes are communicated and understood by colleagues and staff.
Update and maintain documentation for ICT data centre and workstation management procedures and the current / future ICT data centre and workstation systems architecture.
configure and update ICT data centre and workstation systems in line with notified changes in accordance the ICT change control procedures.
Procure via line management new ICT data centre and workstation systems infrastructure and software in accordance with Council procurement procedures.
Deliver an ICT data centre and workstation systems service to the performance requirements of the team, providing regular reports to line management.
Provide information and reports for recharging as and when required.
Identify needs, specify work packages and oversee the work of third party support, technicians and other officers assigned to the ICT data centre infrastructure and workstation systems team.
Sign off quality of external work and pass to line manager or finance administration team for payment of invoice or recharge to business unit.
Provide ad hoc system reports for projects or otherservice delivery requirements when requested.
Assist in the development of ICT data centre infrastructure and workstation systems security policy, ensuring this is consistently applied.
Recommend and implement security measures as appropriate to ensure the security and availability of Council systems.
Monitor ICT data centre and workstation systems for security incidents, identifying breaches and recommending appropriate action.
Support and provide input to audit reviews and ICT data centre infrastructure and workstation systems standards compliance regimes e.g. Government Connect Code of Connection.
Document all production, support and development activity and handover new support
If you have the experience needed please apply
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