Customer Service Advisor/Administrator

Recruiter
Bell Cornwall
Location
Birmingham
Salary
£18,000 per annum
Posted
29 Jul 2017
Closes
17 Aug 2017
Contract Type
Full Time

KS/BCR/5398

Customer Service Advisor/Administrator

Birmingham

£18,000 - £21,000

Do you have an excellent telephone manner?

Want to work for an organisation that are passionate about the service they offer to customers?

Looking for a role with clear progression?

Bell Cornwall Recruitment are currently seeking outstanding candidates with a passion for customer service! Our client, a national charitable organisation, are looking for customer service advisors to join their expanding team. If you have experience in working within a contact centre/call centre environment and want the opportunity to work within a progressive, established and well recognised organisation then this could be the perfect role for you!

Key responsibilities will include:

  • Liaising with customers/clients and acting as initial point of contact
  • Providing accurate and clear information to customers/clients
  • Building rapport and professional relationships
  • Providing initial advice to customers/clients
  • Maintaining accurate, clear and concise records on internal systems

Key qualities:

  • Outstanding telephone manner with an empathetic nature
  • An understanding of confidentiality
  • Good standard of literacy/numeracy skills (GCSE grade C and above)
  • A passion for providing excellent service
  • A professional and enthusiastic attitude

Our client is offering successful candidates an excellent starting salary alongside numerous other benefits including an excellent holiday allowance!

Interested...? Please apply to Bell Cornwall Recruitment!

Interested? Please click the 'APPLY' button now!

BCR have more fantastic opportunities for you!

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BELL CORNWALL RECRUITMENT

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

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