Customer Service Agent

Recruiter
Randstad Employment Bureau
Location
Birmingham
Salary
£19,521 per annum
Posted
29 Jul 2017
Closes
15 Sep 2017
Contract Type
Full Time

An exciting opportunity has arose with the West Midlands Police as a customer service agent. You will be tasked with handling all questions and queries from West Midlands Police employees. This is an extremely busy working environment and an ability to utilise your previous experience in a similarly fast paced role is desirable.

So what will you be doing?

  • Receiving queries via telephone, webchat, email etc

  • First point of contact for corporate staff

  • Query handling

  • Using initiative to resolve query in the first instance

  • Supporting team

  • Administrative tasks

  • Updating records

The Person:

  • Confident telephone manner

  • Previous customerservice experience required

  • Excellent Verbal and Written skills

  • Available immediately

If you feel you have got what it takes don't delay apply today!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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