Hire Controller - Call Centre

£18.5k - 19k per year + Benefits
31 Jul 2017
19 Aug 2017
Contract Type
Full Time

Hire Controller - Call Centre

21k - 25k DOE

Birmingham Centre

Office Based

Monday - Friday

40 hours per week

Immediate interview and start

Working for a leading provider of Plant and Tool Hire Equipment you will be operating as a hire controller working on-site directly with our customers client joining a team, providing great customer service to this particular niche client. This is a full time, permanent position with no weekend work and an opportunity to progress within the company with great training and resources provided by our client

Key Responsibilities:

As a Hire Controller Your Job Role Would Include:

· Servicing their client, Whilst Building Lasting Relationships with the client

· Being professional at all times and lead by example within the team

· Managing and exceeding the clients expectations on service delivery

· Responsible for promoting a range of services and products that the client requires

· Taking & Receiving Calls

· Renting Out Plant and Specialist Equipment for their client

· Raising & Closing Contracts On their Bespoke IT System

· Raising PO orders

· Resolving Customer Queries & Complaints in an efficient manner

· Effectively Managing Stock Levels


The Ideal Candidate Will Have:

· Previous Experience in One or More of The Following Roles: Hire Controller; Senior Hire Controller; Hire Assistant; Hire Manger; Hire Co-Ordinator, Rental Manager, Assistant Manager, Assistant Branch Manager

· You Will Need Previous Experience Within the Plant and or Tool Hire Industry

· Preferably with experience within the rail sector

· Excellent Communication and Organisational Skills

· You Must Be Confident Using IT Software

· Commitment to Delivering Excellent Customer Service


Within the Role of Plant and Tool Hire Controller You Would Receive:

· A Salary to £25K

· Industry Leading Pension

· Great working environment and facilities

· Career Path

· No Weekend Work

· Full Time Permanent Position


This Role Would Suit Someone Within These Areas:

· Birmingham, Solihull, Sutton Coldfield, Walsall

This job was originally posted as www.totaljobs.com/job/75180175

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