1st Line Support Engineer

Premier IT
£100 per day
29 Jul 2017
31 Aug 2017
Contract Type
Full Time

Position: 1st Line IT Support Engineer

Location: Birmingham

8 month Contract: Day rate of up to £110

A fantastic opportunity has arisen for a 1stline Support Engineer to join a leading organizatoin that is based in Birmingham on a 8 month rolling contract.

This position will suit a 1st Line IT Support Engineer that wants to develop their skill sets and gain more exposure to a range of disciplines within a fast growing company.

Key Responsibilities:

  • Troubleshoot 1st Line IT issues and requests by telephone, email, remote access and occasional on-site visits.
  • Work on the helpdesk receiving telephone and email requests from clients as well as making call-backs.
  • Maintenance of backup, anti-virus and software and hardware updates for client networks
  • Providing a very high level of customer service to our clients - so a good personality is a must!
  • Potential for involvement in solution design and project implementation in consultation with clients and colleagues
  • To possess the maturity to handle the pressures and implications of being in a position of trust.

Essential Skills:

  • Knowledge of Windows Desktop O/S - Windows XP-10
  • Microsoft Windows Server 2003-2012
  • Microsoft Active Directory/Microsoft domain environments
  • Microsoft Exchange - 2008-2016
  • Support Office 365
  • Hardware - PC's, Laptops, Servers, Printers
  • Configuring of PC/Laptops, Smartphones (Windows and iPhone), Tablets Android/Windows/iPad)
  • Advantageous- Microsoft Qualifications

This is a great chance for a 1st Line IT Support Engineer to join a rapidly expanding company. Submit CV below.

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