IT Manager

Recruiter
Vivalda Limited
Location
Aston
Salary
£25,000 per annum
Posted
27 Jul 2017
Closes
13 Sep 2017
Contract Type
Full Time

An exciting opportunity is now available for an experienced IT Manager to join the UK’s leading distributor of decorative cladding and building boards to the construction industry.

VIVALDA Group PLC was established in 1999 and operates out of 8 sites across the UK. We are proud to be included as part of the London Stock Exchange Groups '1000 Companies to Inspire Britain 2017’. The report, using key financial performance indicators and sector benchmarks recognises the UK’s fastest growing SME’s . VIVALDA has been recognised as a result of the hard work and determination of its employees and we are looking to strengthen and expand our team within the Group.

Job Purpose:

To provide ICT user support (hardware/software) in a windows environment, either face to face or over the telephone. Manage the installation & maintenance of all hardware/software and networking equipment within the organisation.

Key Responsibilities:

• Must be confident in making both hardware and software-related decisions on behalf of VIVALDA Group and have the knowledge and experience to do so

• Experience with Servers and Microsoft exchange essential

• Fully supporting, configuring, maintaining and upgrading networks and in house servers

• Installing and integrating new server hardware and applications

• Ensure network security and connectivity, along with maintaining server uptime

• Set up user accounts, permissions and passwords

• Responsible for administering and implementing all computer-related technologies, including network security, Internet operations and software upgrades

• Recommending and implementing computer hardware, software and programs

• Maintain network performance by performing network monitoring analysis, performance tuning and troubleshooting network problems

• Familiarity with backup and recovery software and methodologies

• Experience in router configuration including port forwarding

• Experience in hardware / software installation and network configuring

• Looking after the smooth running of computer systems to ensure maximum efficiency

• Manage any outsourced suppliers such as website hosts, and email hosts

• Ability to communicate at all levels, and help staff where necessary to overcome problems with their pc’s or emails, tapping into our suppliers where necessary

• Set up a simple check process for users to trouble shoot simple pc related issues themselves

Person Specification:

• Ability to coordinate multiple tasks simultaneously

• Ability to explain technical jargon in layman's terms

• Able to deal with high pressure scenarios

• Proactive and able to operate without direct supervision

• Understanding of and commitment to the highest standards of customer service and care

• High quality verbal and written communication skills

• A team player, with demonstrable ability to work collaboratively with colleagues

• The ability to provide a high level of attention to detail