Customer Engineering Capacity Planner - Warwick

Recruiter
Calor Gas
Location
Warwick
Salary
£18000 - £26000 per annum + Excellent Company Benefits
Posted
27 Jul 2017
Closes
16 Aug 2017
Sector
Engineering
Contract Type
Full Time

Creating a better world, a better company, and a more fulfilling future…

Calor is an exciting and inspiring company to work for, where investment in our people's skills and knowledge is integral to our success. We ensure a supportive and inclusive working environment which is underpinned by our culture of expertise, safety and trust. These things allow us to lead the way in terms of sustainability, innovation and personal development.

As the lead supplier in the UK LPG market, things rarely stand still for us. From humble beginnings, and as part of SHV Energy, Calor has continued to develop and diversify, ensuring that our service offering is expansive, progressive and relevant to our customers. It is our people that enable us to do that, which is why they are the heart of our business.

Customer Engineering Capacity Planner - Warwick
£18,000 - £26,000pa dependant on experience


We truly believe that Calor is a great company to work for. Investing in our people's skills and knowledge is hugely important to us, and we encourage flexibility and innovation in a supportive working environment.

As the lead supplier in the UK LPG market, things rarely stand still for us. From humble beginnings Calor has continued to develop and diversify, ensuring that our service offering is expansive, progressive and relevant to our customers. Our people allow us to do that, which is why they are the heart of our business.

Calor Gas is looking to recruit a self motivated and analytical Capacity Planner to ensure that forecasts of Customer Engineering workload, across all appropriate work types and time horizons, are created and maintained.

You will also provide information required to assist the Customer Engineering Management team create resource plans to meet agreed department priorities, and work closely with the resourcing team on a daily basis to ensure Customer Engineering resources are deployed in the correct quantities against the correct activities.

Additionally, you will assist the Planning & Logistics Manager with the coordination of specified projects aimed at the development of Customer Engineering Operations.

Key responsibilities will include:

  • Ensuring forecasts of workload, across all work types, are created, maintained and communicated
  • Assisting others in the Customer Engineering team with the creation of resource plans to meet agreed department priorities
  • Assisting with coordination of specified projects aimed at the development of Customer Engineering Operations
  • Co-operating fully with the company in fulfilling it's legal obligations under the Health & Safety at Work Act and the Company's Health & Safety Policy document
  • Maintaining job performance according to the standards and instructions specified by the Calor Gas Quality System and to maintain and provide the effective use of the Calor Gas quality system

As such we would like you to:

  • Be able to draw on sound experience from working in a planning & logistics role
  • Be comfortable developing and using spreadsheets and databases to present and draw conclusions from data
  • Be able to access and interrogate company information systems in order to monitor performance and identify business requirements that require attention
  • Demonstrate understanding of the various work types across Customer Engineering and resources / skills required to deliver them
  • Have a sound understanding of key KPI's (e.g. productivity, job duration, 1st time completion)
  • Have a track record in evaluating operational team performance and highlighting issues arising to relevant managers, in order to deliver continuous improvement
  • Have a track record of strong & clear communication to others, both on a one to one basis and in group meetings
  • Possess strong customer orientation with the drive to deliver excellent levels of customer service
  • Demonstrate resilience - experience of working in a high pressure environment where many conflicting priorities require clear thinking and the ability to influence decision making.

If this sounds like you, please apply by clicking the link below.

We look forward to hearing from you!

To be considered for the above opportunity you must be eligible to live and work in UK.

Calor Gas Ltd. adhere to ethical recruiting methods ensuring that we do not discriminate against any candidate because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.


This job was originally posted as www.totaljobs.com/job/75123829