Travel Industry Administrator

Burton Commercial
£19,000 per annum
29 Jul 2017
27 Aug 2017
Contract Type
Full Time
My client is currently recruiting for a Travel Industry Administrator. They are looking for someone who has experience of working within the Travel Industry.

This is a full-time permanent position and will suit someone who has good office or travel related experience and is seeking to build on this.

The hours of work are: Monday to Friday. 09:00 to 17:30 with an hour for lunch.

Main Responsibilities

• Emailing suppliers to confirm tours/Tour Managers/split groups/transfer guides/ local guides and visits

• Checking client itineraries, flight sheets and client lists

• Checking all correct bookings required are in place

• Completing programme sheets for each cruise, including details of bookings and timings

• Sending relevant e-mails

• Booking additional hotel nights/flights and transport for TMs where necessary

• Ensuring any payments for suppliers have been processed with Finance Department

• Managing quoted and predicted costs per cruise and logging onto a spreadsheet

• Dealing with feedback

• Providing 24 hour support for TMs and clients, in 1 week blocks for approximately, but not limited to, 4 weeks per year, agreed on a rota basis

• Problem-solving in the event of coach breakdown, water level problems, flight delays, lost tickets, etc.

• Providing support and information to Tour Managers

• Answering queries from Reservations Department and clients regarding cruise and excursion timings and content

• Assisting in the setting up of new cruises, including sourcing local guides, researching entrance fees and obtaining information and maps

• Scanning, photocopying and other general office duties

• Keeping systems up to date with cruise/guide details

If you are interested in this role, please apply online! Or call and speak with Jessica!

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