Classic Car Parts Sales and Customer Service Expert
Please read the job description and then send a short covering letter to state why you think you would be a good fit for our team.
Powerspark Ignition are the leading supplier of modern ignition systems for classic cars.
We are looking for a Sales and Customer Service expert to join our existing sales team in Bromsgrove. Full training will be provided, although experience in classic cars and/or customer service/sales is preferred.
Your day to day jobs will be speaking with customers over the phone and by email to help them find the right part for their classic car, from a humble Austin to an Aston Martin. Our customers find us online, see us in classic car media and meet us at shows.
You'll be answering incoming calls and helping customers find the right ignition kit or distributor for their particular car, which can be anything from a pre-war Austin to a 1980s hot hatch and everything in between!
Your job is help the customer every step of the way as best you can. You'll find the right part for the car (using our in house system, training is provided) and make sure they've got any extra items they need to get the job done and get the most from their classic car. You'll process the order and take the payment online, and be the expert friendly person that our customers love to deal with.
The position is ideal for someone with an interest in / passion for classic cars, especially British classics.
Some of our enquiries can be quite technical, so if you are of an enquiring scientific mind, and like to know how things work and enjoy being accurate and finding solutions, you'll love working at Powerspark Ignition.
An ideal candidate will have:
- An organised approach to sales and customer service, with the ability to follow up leads in a methodical manner
- An interest in the technical side of classic cars - part of the work here at Powerspark is assembling distributors and HT leads for customers (all training is provided and technical know-how is not essential, but desirable)
- A good understanding of Microsoft Office programs
Powerspark is a growing company. We have ambitious plans to expand, meaning the right candidate with the ability to spot opportunities and take responsibility has a chance to become a key part of an expanding business.
We work Monday - Friday 8.30 am - 5.30 pm. You’ll be leaving at 5 pm, unless it is your turn to work until 5.30 pm.
We are open Saturdays 10 am - 3 pm and staff are expected abide by a rota system. This should mean you will work 1 in 4 Saturdays.
We also attend a number of classic car shows through the year, which staff are required to work to assist customers face to face. These shows are enjoyable, and are a chance to earn some extra pocket money, whilst getting out and about and away from the office. Food and petrol are always paid for.
We try to operate a friendly and enjoyable atmosphere, and would like to hear from anyone who has the desired skills and experience.
Staff discount is available on our products.
We are a small but busy company, with industry leading products and the ability to offer excellent rewards for hard work and commitment.
If you think you’d like to work for a classic car specialist, and think you can be a valuable addition to our team, do get in touch.