2 x Inbound Customer Service Advisors £18,000 - £19,000 Aston

Recruiter
Hollyfield Personnel
Location
Aston
Salary
£18,000 per annum
Posted
27 Jul 2017
Closes
13 Sep 2017
Contract Type
Full Time

Our well - established client based in Aston are looking for 2 Inbound Customer Service Advisors to join their team on a full time, permanent basis.

This company offers a enticing competitive salary.

Duties include:

  • Taking a high volume of inbound calls from internal and external clients
  • Working closely with stakeholders to manage customer complaints
  • Resolving queries and complaints by telephone or email in a timely and professional manner
  • Advising clients on different types of products
  • Recording all daily activity on the in house systems
  • Liaise with internal and external departments
  • General administration duties

Successful candidates must have:

  • Previous experience working within a customer service environment
  • Excellent communication skills - both oral and written
  • Strong organisational skills and be able to prioritise workload
  • To be able to work well in a team environment and individually

Benefits include:

Free parking

Salary:

£ 18,000 - £19,000 per annum


Hours of Work:

Monday to Friday:

9:00 am - 5:30 pm

Please note; due to the high volume of CV’s we receive if you have not had a response to your application within 5 working days please assume on this occasion you have not been successful.