2 x Inbound Customer Service Advisors £18,000 - £19,000 Aston
Our well - established client based in Aston are looking for 2 Inbound Customer Service Advisors to join their team on a full time, permanent basis.
This company offers a enticing competitive salary.
- Taking a high volume of inbound calls from internal and external clients
- Working closely with stakeholders to manage customer complaints
- Resolving queries and complaints by telephone or email in a timely and professional manner
- Advising clients on different types of products
- Recording all daily activity on the in house systems
- Liaise with internal and external departments
- General administration duties
Successful candidates must have:
- Previous experience working within a customer service environment
- Excellent communication skills - both oral and written
- Strong organisational skills and be able to prioritise workload
- To be able to work well in a team environment and individually
£ 18,000 - £19,000 per annum
Hours of Work:
Monday to Friday:
9:00 am - 5:30 pm
Please note; due to the high volume of CV’s we receive if you have not had a response to your application within 5 working days please assume on this occasion you have not been successful.