Live Chat Agent/Online estate agent

Dickens Heath
£16,000 per annum
27 Jul 2017
25 Aug 2017
Contract Type
Full Time
We are currently recruiting for experienced live chat agents to join a well-established sales and lettings company based in Solihull. This is a permanent position, and a fantastic opportunity to join a busy, exciting and fast paced team with the chance for further progression.

You will be working as the first point of contact for all customers providing excellent customer service and advice, whilst also promoting their sales and letting services and upselling products.

The ideal candidate will:
• have at least one years' experience in live chat ( advantage)
• excellent written and Verbal communication
• Have excellent customer service
• Have intermediate skills on word, Excel and outlook
• Worked within a call centre environment previously
• Have outstanding spelling and grammar

Job Role :
• Booking viewing's for agents
• Upselling different products
• Talking the them about the website and guiding them through any issues and to the next process
• Dealing with any complaints
• Having multiple lice chats running at once
• Dealing with any enquiries and answering questions
• Delegating information for the appropriate person
• Prioritising work load

In return you will be offered access to perk box, free on site parking, be involved in internal competitions with great rewards and the opportunity for further progression and training

You will be working within a 24hour run business so you may be required to work on a rota shift pattern between the hours of 08:00 - 20:00 Monday to Sunday, so you must be flexible and able to work mornings, evenings and weekend.

Please Call Amie Parrish on or Click to Apply.

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