Self Catering Booking Coordinator

That Recruit
28 Jul 2017
19 Aug 2017
Contract Type
Full Time
We are currently looking for a Self Catering Booking Coordinator to join our team.

Main Duties
- Identify client reservation needs & determine appropriate reservation requirements for Cast & Crew at the best rates & location
- Process all reservation requests, confirmations, changes, and cancellations received by phone, fax, or email
- Make & receive calls using appropriate etiquette
- Effectively communicate between the client and service provider from start to finish of the request
- Delivering excellent customer service
- Communication – maintaining effective communications with team leaders and other team members
- Ensuring all sales opportunities are maximised to support Departmental and Company financial results
- Other duties commensurate with the position

- Answer calls within three rings
- Acknowledge enquiries within five minutes
- Provide options/confirmations/cancellations/amendments within two hours

Person Specification:
- Self starter who demonstrates a “can do” attitude
- Excellent organisation skills and ability to manage own time effectively
- Strong customer service skills
- Good interpersonal and communication skills
- A flexible approach to work
- Computer literate with good levels of IT skills
- Good telephone manner

To be considered for this role, please apply today.
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