IT Support Analyst
Job Title: IT Support Analyst Ref: AP/BCR/5404
An exciting opportunity has arisen, and we are currently recruiting for a Professional Services based in Birmingham City Centre within the IT support department. So, if you are looking to progress your career within IT support for a national company, then this may be the opportunity for you!
Key responsibilities will include:
- Offering 1st and 2nd line support and escalating queries where necessary
- Providing support to technical teams for resolution
- Providing on site support to other offices when required
- Confidently handling technical calls relating to hardware and software issues
- Dealing effectively with incidents
The ideal candidate will have advanced knowledge of the full Microsoft Office suite, in addition to relevant IT qualifications. In addition to this, the candidate will also have at least 12 months' experience dealing with technical enquiries in a customer service environment and be comfortable in offering technical 1st line IT solutions.
If you believe that you tick all the right boxes, then we would love to hear from you!
Interested? Please click the 'APPLY' button now!
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BELL CORNWALL RECRUITMENT
(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)
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