IT Digital Training Manager
Job title: IT Digital Training Manager
Department: IT Services
Salary Range: £31,083 - £39,333 per annum
Mode: Full Time, Permanent
Ref No: REQ005214
IT services is looking for an IT Digital Training Manager to define, form and manage a new training function that will take responsibility for the development, delivery, and communication of training for customers in relation the services offered by IT Services.
You will be an excellent communicator at all levels and will have extensive experience in managing and developing teams.
You will have experience in the management of a training function whose objective is to identify organisational training and development requirements and prepare training packages for the Coventry University Group and to a wide range of staff with different levels of IT skills and knowledge.
Working closely with Project Managers, Service Desk and within Service Transition, the successful candidate will ensure the right training is identified, communicated and delivered; and that our customers are aware and an make the most of any new or changed IT services.
You should be educated to a degree level or have extensive experience in a role/function delivering training relating to IT services. An ITIL (Information Technology Infrastructure library) Foundation or experience in Service Transition from a knowledge management perspective would be advantageous.
Closing Date: 6th August 2017