Sales Administrator - Wolverhampton

Brammer PLC
29 Jul 2017
31 Aug 2017
Contract Type
Full Time

The Company

Brammer is the leading pan-European distributor of bearings, belts & pulleys, chains & sprockets, linear motion, motors, seals, gearboxes, pneumatics, hydraulics, clutches & couplings, tools & maintenance and health & safety products. We supply high quality reliable parts from the world’s leading manufacturers with over 3,500,000 products available from our extensive distribution network across 23 countries in Europe. We employ over 3,000 people across Europe and offer added value to all of our customers, small and large, local and pan-European, through the technical expertise of all our people.

The Role

The Internal Sales person is responsible for delivering service to the customer and ensuring that the Manager is fully supported. The person will have responsibility for the efficient and accurate provision of quotations, order management and expediting, escalation management and resolution from the day to day business.

Principal Responsibilities

  • Respond to, prepare and submit quotations in line with customer deadlines, using email, telephone or hard copy

  • Proactive management of workload to ensure maximum conversion of quotations

  • Develop & maintain relationships with site contacts and an understanding of their business and challenges

  • Enter sales orders onto the company ERP system (rev7)

  • Support & contribute to branch Key Performance Indicators

  • Carry out administrative tasks as requested by Insite Manager in line with the company business procedures in order to maintain ISO accreditation

  • Support face to face customer engagement where necessary

Key Challenges

  • Managing a high workload through from receipt of enquiry to placement of purchase order

  • Building & maintaining quality relationships both with team members and with key customer contacts

  • Continually improving work processes and procedures

  • Working to strict deadlines

  • Managing multiple tasks

  • To support company profit and growth targets as needed through effective supply chain management

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