Inbound Customer Service Advisor - Oldbury

Recruiter
The AA
Location
Oldbury
Salary
£16,038 per annum
Posted
29 Jul 2017
Closes
15 Sep 2017
Contract Type
Full Time

Inbound Customer Service Advisor

Location - Oldbury

Full time/Part time

Salary - £16,038.24 + 8% Flex

Business Area: Contact Centres, Road

Reference: CCRI00417

As the UK’s leading breakdown organisation we are currently looking to recruit high calibre individuals for our Oldbury site. We have a number of exciting career opportunities available and will ensure that, throughout the course of your application, we will match your skills and experience to the right environment for you.

In the time it takes you to read this job description, we will have got around 20 members back on the road. We are the UK’s number one motoring organisation and you can help us keep it that way.

When it comes to keeping our customers happy, our Customer Advisors are integral. Expert, honest, and great at building rapport, you’ll make sure our customers feel cared for - whether calling members to win them back, updating their cover or solving problems when they have a crisis. No matter where we work, we’re 'Always On Patrol’, ready to assist members round the clock. Sales performance matters, too. We’ll expect you to sell memberships to warm prospects, so people can be sure to benefit from our unrivalled service.

Highly-motivated. Keen to learn. Excited by targets. Makes people happy. Wants to do the right thing. Excellent communicator. Great in a team. Sound like you? Then please apply. We’ll be even better for having you. And you’ll be keeping the UK moving.

  • Ideally 5 GCSE Grades A to C or equivalent.
  • Excellent communication.
  • Previous contact centre experience (desirable but not essential).
  • Ability to work as part of a team.