Collections Advisor

Interaction Recruitment
Bermuda Park
£16,400 per annum
29 Jul 2017
19 Aug 2017
Contract Type
Full Time

Collections Advisor

We are currently recruiting for an experienced collections advisor to work with one of our clients based in the Coventry area. This is a new job opening which has been created thanks to unprecedented growth over the past months and as such they are looking to add to their already high-achieving team.

What will this role entail?

Working in the Collections Team you will be dealing with existing customers of a well know banking organisation who are looking to either make payments or make adjustments to their payment plans that they have set up. With this in mind you will sometimes be dealing with people in financial difficulty and this is a major part of the role as well as delivering really high levels of customer service to all existing clients.

Who are we looking for?

Applicants for this role should have the following:

  • Experience in a call centre environment (essential)

  • Experience in a financial services based environment (Ideally required)

  • Excellent communication skills

  • Very good rapport building skills

  • Great empathy skills

Contract Details

  • Full time role

  • Permanent contract

  • £16,400 per annum

  • Fully flex working

  • Monday-Friday 8am-9pm, Saturday 8am-8pm, Sunday 9am-6pm

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