Inbound Customer Service

Recruiter
Randstad Employment Bureau
Location
Pirton
Salary
£7.50 per hour
Posted
01 Aug 2017
Closes
17 Sep 2017
Contract Type
Full Time

Temp - Perm Customer Service Advisor Worcester
£7.50 per hour

Are you a people person? Comfortable dealing with colleagues and the general public on an hourly basis? Looking for variety in your daily routine? Have you considered a career in the customer service industry?

We have an exciting opportunity to join a forward-thinking company located on the outskirts of Worcester. If you love working in an ambitious, friendly and proactive environment, you'll be right at home as part of this dedicated and competitive team.

Benefits:
? On-site parking
? Active promotion and development structure
? In-house training

As the primary contact between the business and its customers, you'll be expected to ensure that every customer receives the same high level of assistance and guidance you yourself would expect. To deliver that you must be able to demonstrate:

? Strong customer focus
? Effective communication - both written and verbal.
? Team work
? Confidence and competence answering inbound calls
? Problem solving skills
? Ability to plan & organise
? IT Literacy
? Proven ability to work under pressure

Responsibilities:
? Support all customer requirements and internal operating systems
? Deal with all orders on the phone
? See the order process from start to finish
? Deal directly with clients keeping them updated on the progress of their order
? Maintaining and delivering a first class customer service experience at all times
? Representing the Brand name in a positive and professional way at ALL times
? Apply 'Best Practice' standard to all work
? Support and develop local operational procedures
? Develop and maintain excellent internal and external customer relationships
? Have a close eye for detail in all that you do

If you're passionate about delivering a high-quality personal service, no matter the query or enquirer then this is for you, don't hesitate, apply today.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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