Credit Controller

Broster Buchanan Ltd
Wolverley Village
£21,000 per annum
27 Jul 2017
26 Aug 2017
Contract Type
Full Time

Broster Buchanan has been given a mandate to recruit a Credit Controller for our client based in Dudley. As a Credit Controller, you will be responsible for reducing the debt for 1500+ customer accounts.

Duties & Responsibilities:

  • Debt management and collection of customer accounts
  • Achievement of agreed collection targets
  • Provide reports on performance of accounts
  • To control and monitor the daily debt
  • Monitor cash allocation and propose corrective action on allocated accounts where needed
  • To ensure correct procedures and processes are in place as per credit policy established to chase payments from customers on a regular basis
  • To ensure all daily task are achieved i.e. unallocated cash, taking accounts off dispute, chase customers when direct debits have failed
  • Ensure that your customers are your first priority and excellent customer service is delivered at all times
  • Manage a high-level workload and pick up any ad hoc projects to support the department
  • Ensure all Client queries are resolved within agreed timeframes
  • Other general administrative duties associated within the Finance Centre

What we are looking for:

  • Previous experience working in a collections environment
  • ICM qualification would be an advantage
  • Passion for initiating and facilitating continuous improvement
  • Deliver to strict guidelines and to tight deadlines
  • Ability to maintain a high level of accuracy whilst meeting deadlines
  • Excellent IT skills including Word/Excel inc Pivot Tables
  • Self-motivated, enthusiastic and flexible
  • Good spoken & written communication skills
  • Good organisational skills
  • Show passion with a 'can do' attitude