Sales Channel Executive

First Utility
£30,000 per annum
31 Jul 2017
31 Aug 2017
Contract Type
Full Time

About Us

Here at First Utility we want to make a difference. We are changing the face of the energy industry by campaigning for more transparency, better communication and a speedier switching process. Through pioneering technology and sharing our knowledge, we put our customers firmly in control of their energy, so they can spend less on what they need and more on what they want.

We are proud to deliver award winning service and as we continue to challenge the industry, our talented people are integral to our journey; our people make that difference. As we continue to grow our Team and expand our service offering, we now have office locations in Warwick, Coventry, London, Krakow and Hamburg.

We’re looking for an Sales channel Executive to join our Business Development Team to help us continue to make that difference.

How the role fits in

As part of the business development team, this role will be crucial in supporting first utility's continuous development of our sales channels and their performance. You will be responsible for sales management including but not restricted to reporting target management and partner incentives. You will also be the interface between the channel management and support administration function. The channels include both established partnerships and new initiatives.

You will be delivering results alongside third parties with an emphasis on high quality and compliance. This will be delivered through the organisation of, internal and external teams including Marketing, Sales, Product and building strong relationships with external partners. You will thrive in a fast paced environment managing stakeholders and a high volume of sales orders with the associated reporting requirements.

This role would be great for an individual who enjoys communicating with a variety of people, having variation in tasks and a good level of stakeholder management.

The role day to day

  • Continuous interaction with our partners, managing and setting expectations to ensure all information is audited in the correct manner.

  • Monitoring Escalation to Sales Channels to request and track action for failed verifications.

  • Managing partners to ensure all Compliance requests by Channel Managers are actioned in a timely and effective manner and Identifying non-compliant performance.

  • Supporting with identifiaction and role out of new products

  • Manage the forecasting of field sales teams identifying and monitoring resource spend in relation to headcount and growth plans.

  • Being first point of contact to our external partners.You will be regarded as a knowledge expert and an interface between our partners and First Utility

  • Reporting ( Weekly and monthly ) on performance of our partners and channels

  • Project management - role out of new requirements to partners testing new tools and training changes

  • Forecast Co ordination - mamaging partners to deliver on forecasts and collation of data overall sales channel performance

  • Support Existing Sales teams including senior channel managers, Auditors, Compliance and administrator

  • Ad-Hoc duties including, reporting and support

What you’ll need to help you make the best of the role

  • Ability to cope with several projects at any one time, sometimes working to tight deadlines

  • Demonstrible experience of managing stakeholders including driving performance and negotiating skills

  • Ability to influence and persuade partners and stakeholders

  • Prior experience of a sales/ account manager environment

  • Experience of problem solving

  • Excellent written and verbal communication

  • Ability to clearly identify priorities and challenges to steer a path of greatest value while maintaining good external and internal relationships.

  • Excellent general business process knowledge covering sales and customer management or the ability to pick up new processes quickly

  • Prior experience of reporting performance (KPI’s, SLA’s, compliance)

The 'nice to haves’

  • Experience of energy sector sales ( including compliance, process and audit support )

  • Previous experience of field or tele sales environments

What you’ll get in return

Our people are our business, so our mind-set is people first. Spending much of your time at work, we know it’s not just about a rewarding career, development opportunities and competitive salary - the work space, relaxation areas and coffee matter too!

First Perks is our benefits portal where you can access BUPA Private Healthcare, childcare vouchers, pension scheme, cycle to work scheme, our staff tariffs and exclusive savings and discounts from nearly 900 retailers - including holiday deals to help you make the best of your 25 days holiday (plus Bank Holidays). First Perks features discounts for many of the biggest brands - from to Amazon, from John Lewis to Tesco; there is something for everyone.

We’re proud to support our charity partner the NSPCC and offer regular fundraising events from bake-offs to London Marathon entries. Our teams enjoy quarterly socials, some more adventurous than others! One tradition we’ve held on to as we’ve grown is "Fruity Friday" - heaps of free fresh fruit for all, every Friday.

So if you like the fast pace of an evolving business, feel it’s important to reach your full potential and enjoy your time at work, then a career with us could be your next move.

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