Customer Service Team Leader (Rugby) Great Opportunity!

Recruiter
Oliver Sanderson Limited
Location
Rugby
Salary
28000.00 GBP Annual
Posted
02 Aug 2017
Closes
30 Aug 2017
Contract Type
Permanent

Customer Service Team Leader

Based in Rugby

Salary GBP28k to GBP35k plus benefits

7 day rota

My client, a growing manufacturer and distributor within the food industry is seeking a driven Customer Service Team Leader to play a leading role in setting up a new UK division

Reporting to the Group CFO

Main Areas:

  • Lead a of team of 4, covering 7 days a week ensuring customers have access to advice and support when they need it
  • Provide excellent client and customer service
  • Respond to customer questions in a timely manner
  • Complaint handling and feedback
  • Track orders
  • KPI's
  • SLA's
  • Provide excellent client and customer service
  • Respond to customer questions in a timely manner
  • Complaint handling and feedback

Skills, Experience and Qualifications

  • Background in customer service
  • Customer care
  • Team development
  • Relevant customer care qualification

Ideally the successful applicant will be happy to lead a small team, be able to communicate effectively at all levels and develop excellent working relationships, working in a fast paced, multitasking work environmentin customer service experience role.

Maybe you are working in a similar role or looking for a new challenge. Ideally you may be working in food manufacturing/production, retail wholesale logistics, food logistics, fast food or a similar related industries

This exciting new role has significant scope for progression

Salary GBP28k to GBP35k plus benefits