Customer Service Manager (Rugby) Great Opportunity!

Recruiter
Oliver Sanderson Limited
Location
Rugby
Salary
30000.00 GBP Annual
Posted
02 Aug 2017
Closes
30 Aug 2017
Job Type
Manager
Contract Type
Permanent

Customer Service Manager

Based in Rugby

Salary GBP30k to GBP40k plus benefits

7 day rota

My client, a growing manufacturer and distributor within the food industry is seeking a driven Customer Service Manager to play a leading role in setting up a new UK division

Reporting to the Group CFO

Main Areas:

  • Lead a of team of 4, covering 7 days a week ensuring customers have access to advice and support when they need it
  • Provide excellent client and customer service
  • Respond to customer questions in a timely manner
  • Complaint handling and feedback
  • Track orders
  • KPI's
  • SLA's
  • Provide excellent client and customer service
  • Respond to customer questions in a timely manner
  • Complaint handling and feedback

Skills, Experience and Qualifications

  • Background in customer service
  • Customer care
  • Team development
  • Relevant customer care qualification

Ideally the successful applicant will be happy to lead a small team, be able to communicate effectively at all levels and develop excellent working relationships, working in a fast paced, multitasking work environment in customer service experience role.

Maybe you are working in a similar role or looking for a new challenge. Ideally you may be working in food manufacturing/production, retail wholesale logistics, food logistics, fast food or a similar related industries

This exciting new role has significant scope for progression

Salary GBP30k to GBP40k plus benefits