Service Administrator

Recruiter
Cameo Consultancy
Location
Southam
Salary
£17,000 per annum
Posted
01 Aug 2017
Closes
19 Sep 2017
Contract Type
Full Time

Are you an administrator with invoicing experience? Our local and established client is looking for a Service Administrator to join their busy team on a full time, permanent basis. The role will be working from a brand new site in Southam. Your prime role will be to manage all service invoicing and renewals, supporting the Head of Service and Service Team.

Company: who will I be working for?

A family orientated, friendly and supportive company who provide products and services to the automotive industry. They are a name in their industry and have been trading over 20 years!

Key Accountabilities for the Service Administrator:

  • Manage all service invoicing generated from engineer visits
  • Apply all relevant information when generating customer invoices
  • Manage the renewal of both calibration and maintenance contracts
  • Filing of all data and carry out all other administration tasks as required
  • Provide excellent customer service when dealing with customers and engineers
  • Resolve all customer queries and complaints as and when they arise
  • Direct all requests and queries to the relevant area
  • Keep records up to date of actions taken
  • Communicate with all appropriate departments

Key competencies for Service Administrator:

  • Experience of data entry
  • Highly organised
  • Excellent attention to detail and accuracy
  • Good interpersonal and customer service skills
  • Strong communication skills
  • Strategic problem solver
  • Data collection and ordering processes
  • Adaptable and good initiative

Emotion: how will I feel working here?

Part of a team! You will be joining and supportive team and performing a role integral to the company's success!

Opportunity: what's in it for me?

A salary of circa £17,500 - £18,000 DOE. standard office hours, 23 days holiday (increasing to 25 days after 2 years' service) and bank holidays, free onsite parking staff outings and much more!

Call Karen Crook to discuss further - "I look forward to hearing from you!"