Field Service Engineer - Robotics

27000.00 GBP Annual
03 Aug 2017
16 Aug 2017
Contract Type
Manpower are currently working with an intentionally based company who are looking to introduce a Field Based Robotics Engineer on a full time permanent basis paying GBP27,000 per annum (flexible dependent on experience).

The successfully appoint Engineer will be rewarded with a fully business expensed company car, good holiday package, Phone, Laptop & tools.Additional company benefits package includes pension and healthcare.

LOCATION: Midlands/ Staffordshire


Responsiveness, communication and continuous follow-up are key components of providing excellent customer service to our customers. As a member of the Service Team, the Field Service Engineer position has a high impact on corporate revenues and on effectively servicing customers. This person is a primary interface between the customer and the Service Organisation and plays a significant role in determining the company's image as viewed by the customer.

The customer service organisation is greatly dependent on this person's efficient follow-through and communications.

Typical duties include, but are not limited to, the following:

* Repairs of robotic systems and equipment in the field.
* Repairs of UHP waterjet systems and equipment.
* Full system installations.
* Perform robot programming and program changes such as logic, software and path alterations through off-line or on-line methods.
* Have mechanical aptitude for performing any mechanical component repair or replacement
* Provide robot specific or systems training in an informal environment to customers as required.
* Have knowledge of Siemens PLC's and other robotic peripheral equipment.
* Ability to communicate with customers (external and internal) in high pressure situations and maintain strong customer relationships
* Ability to be proactive to support customer needs
* Strong initiative in finding work activities during slow periods
* Capable of travelling on short notice and handle rigors of travel
* Submit Sales leads for additional system/ service opportunities
* Communicate work location and status daily

Preferred Qualifications and Experience:

* Degree in a technical discipline,
* Mechanical, electrical, robotic, controls, field service, programming, or engineering experience
* Good electronic, mechanical and hydraulics experience.
* Electrical, mechanical and hydraulic troubleshooting/ fault finding.
* Related applications experience preferred: waterjet/ routing/ material removal etc.
* Have mechanical aptitude for performing any mechanical component repair or replacement.
* Have knowledge of PLC communications and other robotic peripheral equipment.
* Strong desire to travel.
* Knowledge of MS Word, Excel, PowerPoint.
* Strong written and verbal communication skills.
* Excellent organisation Skills - Detail Oriented.
* Customer service background highly desirable.
* Experience in working with little or no supervision.

Should you wish to be considered for this position, please apply online or make contact with the Manpower regional branch in Birmingham and speak to Ryan Gillespie.

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