Customer Service Advisor (Part time)

Recruiter
Brampton Recruitment Ltd
Location
Stoke-on-Trent
Salary
16000.00 GBP Annual
Posted
03 Aug 2017
Closes
31 Aug 2017
Contract Type
Permanent
Job Title: Customer Service Advisor (Part time)

A fantastic opportunity for a Part time Customer Service Advisor has arisen to work for a well-established and progressive specialist distributor. Working for a fast paced and dynamic organisation joining an existing customer service team on a part-time basis.

Job Description:

- Working within a busy customer service department responsible for handling incoming calls and emails in relation to product queries
- As a Customer Service Advisor you will be dealing with general enquiries/ complaints/warranty issue and product support on how to use a range of electrical equipment
- The customer service department also handle a high volume of emails from customers with a range of queries
- All calls and emails need to be handled efficiently within agreed SLA's ensuring first class customer service is given at all times

Candidate Requirements:

- Previous customer service experience is essential
- Must have good all round administration skills
- Excellent verbal and written communication skills
- Strong team player
- Must be able to remain calm when under pressure in a busy office environment
- Previous experience using Navision would be advantageous
- Bright and bubbly individual

Hours: Monday to Friday 1.00pm - 6.00pm or 2.00pm - 6.00pm

Salary: GBP16,000 pro-rata

Brampton Recruitment are an independent Commercial recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.