Growth Hub Manager
Full-time: 37 hours
Salary: GBP40,000 per annum + benefits
The Herefordshire & Worcestershire Chamber of Commerce is a member-led, not for profit organisation which works to support the local business community and our network of members.
We have an immediate requirement for a Growth Hub Manager to manage our busy Growth Hub, Worcestershire Business Central (WBC). Delivered in partnership with Worcestershire Local Enterprise Partnership and Worcestershire County Council, WBC supports ERDF eligible Worcestershire based businesses to grow and thrive through high level dedicated account management and referral services.
You will need to manage the delivery of the Growth Hub with direct line management responsibility for the Growth Hub team. To ensure all KPI's identified in the Growth Hub business plan are achieved, including annual visit and proactive calls targets, sector engagement targets and all ERDF outputs, whilst ensuring all Growth Hub processes are compliant with all ERDF funding requirements.
You will be required to maintain key stakeholder relationships with local, regional and national stakeholders including, Department for International Trade, Worcestershire Local Enterprise Partnership (WLEP), Local Authorities, Universities, BIS Local, Science Parks, Coventry University Enterprises (CUE) and various other intermediary organisations.
You will also need to develop and implement a strategy to commercialise an element of the current delivery service to ensure the long term viability of the service, whilst managing the delivery of a co-ordinated marketing approach to stakeholders and businesses across Worcestershire through a variety of mediums, including online platforms, face to face events and traditional marketing methods.
The successful candidate will be educated to degree level or equivalent, have strong commercial skills, an understanding of key partners and business support organisations and programmes available to businesses including government/public sector and European funding, whilst being able to work effectively as part of a team.
You will also need to have line management experience, an understanding of the vast range of issues facing businesses, including local, regional and national policy, be results driven with an ability to work under pressure and to tight deadlines and have excellent relationship management and customer satisfaction skills.
It is essential that you are able to influence others and have excellent communication, interpersonal, time management and presentation skills with the ability to engage with and communicate effectively with senior business leaders, whilst being flexible with regard to working hours.
The Chamber of Commerce offers a full benefits package which includes: 29 days holiday plus Bank Holidays, a non-contributory pension scheme and private healthcare. We offer a range of work life balance policies and are an equal opportunities employer.
A full job description for this position is available on our website via the button below.
If you would like further information or would like to apply for the role, please send your up-to-date CV to Deborah Crowther by no later than midday, Monday 21 August 2017.
Should you be successful, interviews are scheduled to take place on Tuesday, 29 August 2017.
These will be followed by second interviews, which are due to take place on Thursday, 07 September 2017.