Retail Supervisor - Sutton Coldfield

The Belfry
Sutton Coldfield
03 Aug 2017
20 Aug 2017
Contract Type
Full Time
Retail Supervisor - The Belfry

Due to the location of The Belfry you will need to be able to drive as we are not serviced by public transport.

An opportunity has become available to join The Belfry Hotel and Resort, England’s leading Hotel and Resort. After a beautiful refurbishment we now have 319 bedrooms, Rosette standard dining, five Food and Beverage Outlets, fantastic Leisure facilities including our Unique Fire and Ice experience, 11 treatment rooms, Pool and what we are famous for … Golf.

We are a unique venue that has hosted the Ryder Cup four times, we have three courses The Brabazon, The PGA and the Derby, and for families a mini golf course set over 550 acres of land. Our business aims to be the number one Hotel and Resort in the UK.

We are currently looking for Retail Supervisor – Golf Shop to work in our fast and dynamic team.

The Ideal Candidate

You will come from Retail back ground and have a great understanding of merchandising and team motivation and management. Ultimately all of our team members must understand the importance of making sure our service is shown in everything we do.

Duties of the job Include but are not limited to…

To supervise the daily operation of the shop floor under the direction of the shop management team.
To ensure that the customer are given the highest standard of service while identifying opportunities to upsell products in the shop.
To open and close the shop using the correct procedures.
To train, motivate and develop the team to ensure they are delivering an outstanding service.
Great understanding of visual merchandising and maintaining this standard at all times.
To maintain a high level of loss prevention and train the team in proactive loss prevention methods.
Ensure that replenishment of the shop floor is carried out throughout the day ensure the product is ready for sale.
Ensure all areas are maintained at all times both front and back of house
Follow correct Till / cashing up procedures, till checks and monitor for any issues and report.
To deal with customer faulty and returns and process
To handle delivery and put any sold out / new items onto the shop floor
Complaint handling and resolution in a timely manner
To carry out administrative tasks

For all of your hard Work you will be rewarded with…

Free Uniform
Free Meals on duty
Free Parking onsite
Discounts on stays at The Belfry
Up to 40% Food and Beverage discount
Discounted Leisure / Gym Membership
Discounted Spa treatments
Discounted Stay throughout our partner properties
Heavy discounts on high street retailers
Plus many more

Due to the high number of applications only successful candidates will be contacted within 10 working days

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