Workshop Controller

Recruiter
Venatu Consulting Ltd
Location
Sutton Coldfield
Salary
£32,000 per annum
Posted
03 Aug 2017
Closes
31 Aug 2017
Sector
General
Contract Type
Full Time

Workshop Controller

Location: Sutton Coldfield

Salary: £32,000 - £35,000

Holidays: 22 days plus stats

Venatu Consulting are currently working in partnership with our client to recruit a Workshop Controller. The role will be customer focused on site a within the commercial vehicle Dealership

Responsibilities include

Acting as one point of contact for the customer for the repair of defects on the fleet, dealing with issues on a daily basis.

Understanding customer requirements, creating job specifications, and delegating jobs to the team.

Proactively manage the Work in Progress (WIP), supervising and ensuring that repairs are carried out to time and quality standards.

Liaising with the team regarding complex defects, queries, warranty defects and campaigns.

Qualifications and skills Required

DAF experience is desirable

Excellent communication skills

Previous supervisory experience in a commercial vehicle workshop as a Workshop Supervisor, Workshop Controller or Fleet Engineer

Knowledgeable on commercial vehicles such as buses, coaches or trucks

Knowledge of Warranty and Contract scope and procedures

Knowledge of workshop Work in Progress (WIP) and KPIs

Able to work in an organised and methodical manner

Numerate and analytical, with the ability to work daily with spreadsheets and in house IT systems, to be able to manage productive man hours and unsold man hours.

City & Guilds, NVQ Level 3 or equivalent in

Competent Kerridge user