Customer Service Account Manager
For this maternity cover role your main purpose will be taking responsibility for a set of customers made up of historical accounts that order from consumables. You will be managing the customers, day to day and their requirements, as well as developing the accounts by identifying, creating and closing new product core line sale opportunities and current promotions. Building excellent relationships with customers, understanding their requirements you are responsible for overcoming any daily obstacles to ensure the customer is retained and happy with our service.
Key Tasks will be to plan and prioritise personal sales activities and customer contact towards achieving agreed targets including managing down time and general productivity. Understanding customer needs and requirements, identifying the opportunities to build pipelines and close deals. Retain current account portfolio to ensure all customers are still trading and respond to customer enquiries efficiently and within time-scales.
You will have good customer service skills, have knowledge & experience ideally with B2B experience in one of the following internal sales/business development , telemarketing/telesales experience or lead development/appointment setting.
In return you will receive a competitive salary and commission.