Software Support Consultant

The Source
Brierley Hill
To 33000 plus benefits
03 Aug 2017
31 Aug 2017
Contract Type
Full Time
Successful,innovative software house seeks experienced software support consultants with strong experience of software applications support for clients. SQL, ITIL, .net skills are a plus though training can be provided. Around £33k pa plus good benefits, West Midlands location near Wolverhampton / Dudley. Fantastic modern offices, supportive team.

In this software support consultant role you will:

- enjoy regular training in relevant technologies with plenty of opportunities to keep your skills up to date
- work as part of a highly skilled supportive team owning support issues at 1st,2nd 3rd line to resolution
- have the opportunity to progress through senior to principal level in short timescales
- respond to software support queries from clients about the software solutions
- resolve technical issues related to the software and the environment
- investigate SQL databases, .net code, and Windows issues (training can be provided)
- use excellent communication skills to explain complex issues to technical and non technical clients
- practise excellent problem solving skills
- work in an ITIL environment
- plan, prioritise and manage your work

You must have experience of software applications support. Any familiarity with HR solutions, Financial software, Time and Attendance softwareis a plus but not essential .Other business applications software support such as financials, ERP, CRM etc are of interest. SQL, .net, ITIL skills a plus but can be trained. Send a CV to find out more about this exciting software support consultant role in the West Midlands.