To provide onsite supervision of works carried out for our clients including residential properties and voids, and ensuring operatives comply with health and safety and that the instructions for the job have been followed.
Day-to-day supervision of the contract dealing with residents, customers and ensuring that all operatives are working efficiently and productive and ensuring all company procedures and policies are followed.
Ensuring that suppliers/subcontractors works are carried out in accordance with the work sheets given and in a timely manner meeting all contract KPI targets.
Specify of voids, checking the void and presenting the orders to the housing offices.
Liaising with the residents and customers and dealing with any queries or issues which may arise.
Ensuring works are completed on time and to a high standard.
Encompass company change, including any training where necessary with positive attitude.
Ensure all clients expectations are achieved.
Ensure that paperwork and reports are fully completed and submitted in line with the company procedure.
Responsible for litigation issues from housing offices.
Organising operatives, assist in planning appointments in conjunction with the call centre.
Driving from site to site as part of the daily duties.
To adhere to and comply with company HR policies and health and safety legislation including necessary inspections such as scaffolds, works in progress and operative/subcontractors to ensure company compliance.
Completion of appropriate paperwork such as method statements and risk assessments, delivering tool box talks.
Be jointly responsible for ensuring the work place is tidy and safe at all times including all Axis operational offices.
Must be prepared to work at heights using ladders, scaffolding and work in confined spaces and in a variety of work conditions that may prevail at that time.
To comply with the codes, policies and procedures of the employer.
To carry out and promote the employer's policy regarding equal opportunities.
To complete time sheets and work sheets and reports as required.
Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance.
Health & Safety regulations.
Working at heights.
Ability to report on large multi trade works including codes & full depth reports
Customer service focused.
Excellent communication skills.
Ability to prioritise.
Ability to meet tight deadlines.
Ability to work under pressure.
Tool box talks delivery.
Working alongside the client
Repairs and maintenance industry.
Previous supervisory experience on maintenance site.
Other Key Information:
Full clean driving license.