Virtual Receptionist

360 Resourcing
Dickens Heath
£15,704 per annum
04 Aug 2017
31 Aug 2017
Contract Type
Full Time

Our client has an exciting opportunity for a Virtual Receptionist to join the team based in Solihull. You will be on a full or part time permanent contract, with a highly competitive salary of £15,704 per annum.

Job Role as their Virtual Receptionist

- To be an ambassador for our client at all times on the client premises or dealer locations

- To receive and handle all inbound telephone calls from customers within a timely manner representing the relevant brands/companies

- Qualify the customers’ needs and ensure the customer reaches their destination (warm transfer customer to relevant department)

- Act as a facilitator between the customer and desired location if not available – taking accurate messages and ensuring delivery and conclusion

- To deliver as exceptional and prompt experience to all of their customers

Key Accountabilities as their Virtual Receptionist

- Exceptional customer service skills

- Professional telephone manner

- Ability to work well under pressure

- Desirable requirements

- Previous experience of working as a receptionist, in a contact centre of similar

- Customer service environment

Benefits of becoming their Virtual Receptionist

- Flexible working hours

- 22 days holiday plus 8 bank holidays

- Contributory Pension Scheme

- Health Cash Plan

- Career progression actively supported

- Free on-site car parking

- Career progression and a fantastic team of people

If you feel you are the right candidate for the role as their Virtual Receptionist then please click ‘apply’ now! They’d love to hear from you!

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