Collections Officer - Financial Services

RZ Group
Dickens Heath
£19,000 per annum
04 Aug 2017
25 Aug 2017
Contract Type
Full Time

Collections Officer - Financial Services
£19000 - £21000 + Competitive Benefits and Career Progression
Full Time Permanent - Based in Shirley
Monday to Friday - Various Shift Patterns

A fantastic opportunity as arisen to become part of an award winning Financial Services Provider in the UK, reputable for their increasing success and low interest finance products. You can be assured of excellent training and full support with progression for a challenging and rewarding career.

Working within the Secured on Unsecured Loans department, you will communicate with customers in to understand their circumstances and resolve any queries in relation to arrears on their accounts. You will act in a professional and empathetic manner at all times, in order to achieve the best outcome for the customer and the company. This will involve both, verbal and written communication with customers and authorised third parties.

Previous experience of collections is preferred but applications will be considered from candidates with a strong customer service background from office based environments, within a relevant sector. Full training will be provided in a very supportive environment.

Essential Skills/Experience:

- Educated to minimum GCSE A-C grades in English and Maths
- Previosu collections experince desirable
- Strong customer service background within office based environments
- Excellent telephony skills
- Strong attention to detail with problem solving skills
- Good IT skills including MS Word, Excel, Outlook etc.


22 days annual leave, Profit Related Pay, Employee Development, Recognition & Reward, Employee Discounts, Flexible Holiday Package, Pensions and Sharesave and much more!

Do not miss out! Apply now for immediate consideration or call Husna Chel on , for more information.

Recruitment Zone acting as an employment agency in regard to this advert.

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