Business Support Coordinator

Travail Employment Group
04 Aug 2017
19 Aug 2017
Contract Type
Full Time
Business Support Coordinator

Oswestry, commutable from Shrewsbury and Wrexham

£18,500 per annum+ 25 days holiday (plus bank holidays) + Pension Scheme + Childcare vouchers

12 month contract

The Role

Business Support Coordinator required by a growing professional business, to deliver exceptional customer Service for internal and external customers. This role will be perfect for a strong administrator with exceptional leadership skills, as well as advanced Excel capabilities.


The successfully appointed Business Support Coordinator will:

- Process customer requests in a timely and accurate manner
- Handle any payments or sensitive information according to Company and regulatory guidelines.

- Ensure customer and internal data is accurate, up-to-date and handled sensitively in line with Company and regulatory guidelines.

- Act as a central contact for new customers, ensuring a seamless set-up across all internal departments.

- Ensure appropriate contractual arrangements are in place with any customers and associated operational communications are facilitated.

- Proactively build and manage effective customer relationships.

- Tailor support and advice according to customer needs.

- Handle any complaints empathetically, taking ownership to resolve the complaint for the customer and wider business where appropriate.

- Support the Customer Services team to successfully contribute to the Company goals.

- Develop and maintain strong relationships with other internal departments.

The Candidate

The successfully appointed Business Support Coordinator will need the following skills and qualifications:

- Educated to a minimum of 5 GCSE's.
- Good standard of English, both written and oral, and strong Maths skills
- Competent in IT including Microsoft Office.
- Excellent organisational skills.
- The ability to work effectively under pressure and meet tight deadlines
- Strong people and leadership skills
- Strong Microsoft Excel skills
- Excellent Customer Service skills
- Excellent communication skills both written and verbal
- Ability to deal with sensitive data
- Ability to multi task
- Ability to lead meetings and oversee performance excellence

The Company

Our client is a growing business, who are leaders in their industry. This is an exciting opportunity to work for an innovative company who provide high quality products to their client base.

The Package

£18,500 per annum+ 25 days holiday (plus bank holidays) + Pension Scheme + Childcare vouchers

To Apply For more information on the vacancy or to apply please call Melinda Jones on ************ or email your CV to ************************

This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency.

All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.


Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within the next 7 days you have not been successful on this occasion and unless otherwise advised, Travail will keep your details on file and contact you with future relevant opportunities.

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