Area Support Engineer (Homebased)
Purpose of Role
To cover for manpower shortages on resident sites and support the Dematic installed MHE & Building Services on customer sites.
• To travel to an assigned site with the local area as instructed
• Carry out MHE equipment servicing in accordance to the Dematic standards as set out in the equipment manuals
• To complete the relevant service records.
• Resolve within a reasonable time any equipment faults - Mechanical / Electrical / Electronic / PLC / PC
• Prioritise system faults
• To ensure compliance with Health & Safety legislation.
• To ensure quality of output
• To complete written reports
• To complete weekly timesheets
Knowledge, experience and qualifications
ONC in Electrical / Mechanical Engineering. Preferable recognised Engineering Apprenticeship. A working understanding of Mechanical, Electrical & Electronic technical manuals & drawings. Basic understanding of control systems and techniques, as well as PLC equipment. Ability to work at height. Previous experience of working with various conveyor systems. PC literate.
Understanding of pre-preventive maintenance (PPM) schedules. Working knowledge of FEM and BS standards governing the automated warehouse industry.
There will be a requirement to work at height and shift and weekend work. Required to be trained and undertake rescue from height.
About us: Dematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain. Dematic employs over 6,000 skilled logistics professionals to serve its customers globally, with engineering centers and manufacturing facilities located across the globe. Dematic has implemented more than 4,500 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors.
Headquartered in Grand Rapids, Michigan, Dematic is a member of KION Group, a global leader in industrial trucks, related services and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a leading provider of warehouse automation.
We offer: Competitive salary and benefits package, company van. Contributory Pensions Scheme of up to 10% (and life assurance). Cycle to work and child care voucher schemes. Excellent career development opportunities within a growing global business. An active charitable and social programme. A creative, innovative and inclusive organisational culture.