Underwriting & Claims Lead

Marks Sattin Ltd
£25,000 per annum
05 Aug 2017
31 Aug 2017
Contract Type
Full Time

A key financial services client in Birmingham are looking to recruit an Underwriting & Claims Lead to oversee the process of internal broking, suggest improvements to processes where identified and assist the team in implementing these; to be the conduit for prioritising and resolving queries received from 3rd party suppliers; document findings and report these accurately in line with internal reporting procedures.

Key Responsibilities:

  • Monitor and maintain the premium & claims master binder list; ensuring all binders have been set up correctly in accordance with Compliance procedures and ensuring accurate collation of all new signings.
  • Manage the internal broking queries, ensure timely resolution and escalation where required.
  • Define and agree appropriate SLA's with internal and external stakeholders, monitor and measure SLA's escalating where necessary should SLA's not be met.
  • Pro-actively liaise with internal staff and 3rd party suppliers to ensure that queries are understood and resolved.
  • Oversee and mange the work carried out by 3rd party suppliers for internal broking
  • Liaise with Finance to ensure timely auto-rec matching.
  • Provide internal broking management reporting, providing information on number of queries raised, number of queries resolved and themes of issues

    A competive salary of up to £28,000 basic is on offer for this position along with market leading benefits on top!