Helpdesk Advisor, Helpdesk Operative, Customer Support

Recruiter
Euro Projects Recruitment Ltd
Location
Southam
Salary
£16K - £21K
Posted
05 Aug 2017
Closes
05 Sep 2017
Sector
Engineering
Contract Type
Full Time
Helpdesk Advisor, Helpdesk Operative, Customer Support. CV47, Southam, Warwickshire.

Growing & expanding technology SME business, customer support, 1st line support, providing excellent customer service. Office based Job in Southam.

This job will suit:

- Someone who has worked in Customer service & support type roles.
- Excellent personal presentation and professional approach when dealing with clients and colleagues.
- Technically minded with good IT skills including a proficiency in Windows and Microsoft Office.
- Tech savvy interested in technology.
- Attention to detail
- Strong communication skills (written and verbal)

The jobs working environment, opportunities and rewards:

- Join a successful and well respected IT and engineering company in a role with growth potential.
- A people first culture, a friendly and supportive team.
- The role will be diverse, working closely with the production and office teams
- Attractive starting salary and benefits package.

The job will involve:

- Providing 1st line customer support to all external and internal customers.
- Dealing with customers over the phone and building relationships through excellent customer service.
- Help with all Helpdesk administration tasks.
- Managing entries and data input to the CRM outlook system / Helpdesk support function.

Reference: EPRDT-084548

This job is commutable from Southam, Leamington Spa, Banbury, Coventry, Daventry, Warwick, Rugby and surrounding areas.