CRC Digital Case Manager

Recruiter
Anonymous
Location
Warwickshire
Salary
8.00 - 9.00 GBP Annual + GBP8 - GBP9/annum
Posted
07 Aug 2017
Closes
04 Sep 2017
Job Type
Manager
Contract Type
Permanent
CRC Digital Case Manager

Brook Street Coventry are currently looking for experienced case managers in the Coventry area to work with a worldwide leading automotive company.

This role is to provide a proactive service to customers whilst providing support and giving coaching on complex cases. It will be your role to deal with all email customer contact within the marketing and digital team. You will have to manage your own case load whilst still being able to help other members of the team.

The perfect candidate must have at least 2 years customer service experience, excellent written communication skills, be hard working and willing to help other people.

This role is an 8 week temporary to permanent contract, hours are between 8 am - 6 pm Monday - Friday with 1 Saturday every 4 weeks.
The salary is GBP19,000pa which increases to GBP21,000pa after 18 months