DIGITAL MERCHANDISING MANAGER - RETAIL

Recruiter
Detail2Digital
Location
Bermuda Park
Salary
£33,000 per annum
Posted
06 Aug 2017
Closes
29 Aug 2017
Sector
Hair & Beauty
Contract Type
Full Time

Digital Merchandising Manager - Retail - Job Summary

An employer of choice within their sector; this is a business that has experienced fantastic levels of growth and successful development. They have a strong reputation for customer service and offer excellent career development within a growing sector. Our client is an established retailer with a multi-billion pound turnover. They are currently recruiting for a Digital Merchandising Manager to join their E-Commerce Team.

Digital Merchandising Manager - Retail - Role Responsibility

People

  • Building relationships with the category teams to ensure that new products are on the site in a timely manner
  • Working closely with the brand team to deliver conversion driving content
  • Working across the ecommerce team to continuously develop processes, ways of working and developing the website
  • Leading trade planning across your categories
  • Managing your team and their development
  • Actively continuing your own self-development (including product knowledge) and continuously building skills as a team leader


Customer

  • Ensuring customers can easily shop for products and find what they are looking for
  • Working with the user experience team to ensure that our client is delivering a world class customer experience
  • Constantly monitoring and updating search on the site to ensure what is rendered to customers is relevant and engaging
  • Monitoring analytics of customer journeys across the site, identifying pain points and taking action to make the journey better for the customer

Finance

  • Growing sales in line with objectives and targets for all online channels
  • Achieving financial and operational goals
  • Recording and reporting against KPIs
  • Working with the category teams to ensure promotions are executed well and online activity is commercially sound
  • Ensuring that all creative across the site is returning an ROI


Standards & Quality

  • Ensure product and content published conforms to regulatory standards in collaboration with the regulatory affairs team
  • Ensure that all products on the site are in the right category with the right attributes
  • Deliver efficient processes for promotional changeover


Digital Merchandising Manager - Retail - The Ideal Candidate

  • Demonstrable experience in digital merchandising and creating digital promotional materials
  • Committed to delivering excellent customer service customer experience
  • Able to maximise opportunities to increase sales across eCommerce websites
  • Able to work as part of a team and to own initiative
  • Excellent communication skills (Written and verbal)
  • Natural problem solver
  • Able to work towards targets and produce results in a fast paced environment
  • A commercial focus
  • Ability to influence and build credibility at senior level
  • Exceptional leader and motivator


Detail2Digital is a trading division of Detail2Recruitment Limited acting as an employment agency. We are the chosen recruitment partner for many of the UKs leading Digital & Online companies.